Shipping policy
Original Artworks-Shipping Policy
All artwork is carefully prepared and packaged to ensure safe delivery. Please allow 1–3 business days for processing before your order ships. Original works may require additional handling time due to specialized packaging and protective materials.
Shipping timelines begin after your order has been processed. Available shipping options include Economy Shipping (5–8 business days), Standard Shipping (3–4 business days), and Express Shipping (1–2 business days). Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
If an order includes both prints and original artwork, shipping will automatically default to Economy Shipping (5–8 business days). This allows all items to be packaged and shipped using consistent handling methods to ensure safe delivery. Packages with both WILL arrive separately. If expedited shipping is required for a combined order, please contact us prior to placing your order.
Shipping rates are calculated at checkout and are price-based, reflecting the cost of packaging materials, insurance, and handling required for artwork. All orders are packaged with care, and insurance is included where applicable.
All sales are final. Due to the nature of original artwork and limited-edition prints, returns and exchanges are not accepted.
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery and include your order number along with clear photos of the packaging and artwork. We will review the issue and work toward a fair resolution.
While returns are not accepted, disputes or order concerns may be reviewed on a case-by-case basis. Please email us with your order number and a description of the issue. We aim to respond within 1–2 business days.
Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for delays, misdeliveries, or losses resulting from incorrect or incomplete addresses.
CBakeArt primary location only ships original artworks, prints are provided by and shipped by a third party.
Prints of Artworks-Shipping Policy
Delivery
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
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● USA: 3–4 business days
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● Europe: 6–8 business days
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● Australia: 2–14 business days
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● Japan: 4–8 business days
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● International: 10–20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
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● Check your shipping confirmation email for any mistakes in the delivery address
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● Ask your local post office if they have your package
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● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at CBakeArt@gmail.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Orders
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at CBakeArt@gmail.com.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at CBakeArt@gmail.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!